Video KYC (VKYC) failures can affect customer onboarding, increase operational costs, and reduce conversion rates for banks, NBFCs, fintech companies, and other regulated businesses. Common causes include poor internet connectivity, blurry or incomplete document images, failed face matching, inadequate lighting, audio or video interruptions, and incorrect customer information. Compliance-related issues, such as incomplete consent, invalid identity documents, or failure to meet regulatory requirements, can also result in unsuccessful verification. In some cases, technical glitches, device compatibility issues, or long waiting times contribute to customer drop-offs before the verification is completed. Organizations can improve VKYC success rates by offering a simple user experience, providing clear instructions, using AI-powered document verification and liveness detection, optimizing mobile performance, and enabling real-time support during verification.